All systems are operational

Stickied Incidents

28th May 2025

Transaction Payment System Payment System Problem

[28/05/2025 - 08:17 WIB] We have problem with our Transaction Payment system in Portal Biznet Gio. Users may be unable to access the Transaction Payment and we are currently checking with the Principal team.

  • [28/05/2025 11:25 WIB] The issue with Transaction Payment system has been resolved. We will continue to monitor the system to ensure stability.

    • Maintenance
    Maintenance Notification of NEO Web Hosting: Thursday, 22 May 2025 - Friday, 30 May 2025

    Pemeliharaan akan dilakukan dengan detail sebagai berikut:
    Tanggal:   Kamis, 22 Mei 2025 - Jumat, 30 Mei 2025
    Waktu:

    • Kamis, 22 Mei 2025 00:00 - 04:00 WIB ( Neo Web Hosting - Web01)
    • Jumat, 23 Mei 2025 00:00 - 04:00 WIB ( Neo Web Hosting - Web02)
    • Selasa, 27 Mei 2025 00:00 - 04:00 WIB ( Neo Web Hosting - Web03)
    • Rabu, 28 Mei 2025 00:00 - 04:00 WIB ( Neo Web Hosting - Web04)
    • Kamis, 29 Mei 2025 00:00 - 04:00 WIB ( Neo Web Hosting - Web05)
    • Jumat, 30 Mei 2025 00:00 - 04:00 WIB ( Neo Web Hosting - Web06)

    Durasi Pemeliharaan :

    • Kamis, 22 Mei 2025 : 4 Jam
    • Jumat, 23 Mei 2025 : 4 Jam
    • Selasa, 27 Mei 2025 : 4 Jam
    • Rabu, 28 Mei 2025 : 4 Jam
    • Kamis, 29 Mei 2025 : 4 Jam
    • Jumat, 30 Mei 2025 : 4 Jam

    Durasi Gangguan: -
    Dampak Gangguan: Tidak terdapat downtime selama pemeliharaan berlangsung.
    Detail: Pemeliharaan Komponen Storage pada Layanan NEO Web Hosting.
    Selama proses pemeliharaan Tidak terdapat downtime selama pemeliharaan berlangsung.

    =================================

    Maintenance will be performed with the following details:
    Date: Thursday, 22 May 22 2025 – Friday, 30 May 30 2025 (UTC+7)
    Time:

    • Thursday, May 22, 2025 | 00:00 – 04:00 (UTC+7) – (Neo Web Hosting - Web01)
    • Friday, May 23, 2025 | 00:00 – 04:00 (UTC+7) – (Neo Web Hosting - Web02)
    • Tuesday, May 27, 2025 | 00:00 – 04:00 (UTC+7) – (Neo Web Hosting - Web03)
    • Wednesday, May 28, 2025 | 00:00 – 04:00 (UTC+7) – (Neo Web Hosting - Web04)
    • Thursday, May 29, 2025 | 00:00 – 04:00 (UTC+7) – (Neo Web Hosting - Web05)
    • Friday, May 30, 2025 | 00:00 – 04:00 (UTC+7) – (Neo Web Hosting - Web06)

    Maintenance Duration:

    • Thursday, May 22, 2025: 4 hours
    • Friday, May 23, 2025: 4 hours
    • Tuesday, May 27, 2025: 4 hours
    • Wednesday, May 28, 2025: 4 hours
    • Thursday, May 29, 2025: 4 hours
    • Friday, May 30, 2025: 4 hours

    Duration of Interruption: -
    Disruption Impact: No downtime during maintenance.
    Details: Maintenance of Storage Component on NEO Web Hosting Service.
    During the maintenance process, there will be no downtime on the NEO Web Hosting service.

    Past Incidents

    16th April 1970

    No incidents reported

    15th April 1970

    No incidents reported

    14th April 1970

    No incidents reported

    13th April 1970

    No incidents reported

    12th April 1970

    No incidents reported

    11th April 1970

    No incidents reported

    10th April 1970

    No incidents reported