NEO Jakarta-2 Host Problem Friday 5th November 2021 21:00:00

[06/11/2021 - 17.28 WIB] Based on the latest information from related Teams, the condition of the customer VM can run well, for customers it is recommended to check the entire service server, but from the operational environtment, we are still further checking and solving because there are some services that are currently still not running optimally.

[06/11/2021 - 11.29 WIB] Some servers can be accessed but not all of them and are still recovering.

[06/11/2021 - 08:45 WIB] Update information based on coordination with our Engineer Team, some Servers or Virtual Machine Customers are now gradually improving, according to the results of our engineer team's investigation which showed a problem in the direction of network components, and currently we are still coordinating with the principal to make repairs as soon as possible so that all existing services can run optimally.

[06/11/2021 - 03:45 WIB] Currently, some hosts are up and some are still recovering.

[06/11/2021 - 00:28 WIB] Currently our engineer still coordination with our Principal and try to recover the problem