[14/06/2025 - 01:22 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 5 . Where Email, Website and cPanel access are experiencing problems and we are currently checking with the related team.
[14/06/2025 -01:40 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.
Past Incidents
3rd June 2025
No incidents reported
2nd June 2025
No incidents reported
1st June 2025
No incidents reported
31st May 2025
No incidents reported
30th May 2025
NEO Elastic Storage West Java region service Problem
[31/05/2025 16:45 WIB] NEO Elastic Storage service in West Java is currently experiencing issues. unable to CRUD NES WJV-1 from the portal. The team is currently investigating.
[30/05/2025 18:53 WIB] The issue with NEO Elastic Storage service in West Java has been resolved. We will continue to monitor the system to ensure stability.
29th May 2025
No incidents reported
28th May 2025
Transaction Payment SystemPayment System Problem
[28/05/2025 - 08:17 WIB] We have problem with our Transaction Payment system in Portal Biznet Gio. Users may be unable to access the Transaction Payment and we are currently checking with the Principal team.
[28/05/2025 11:25 WIB] The issue with Transaction Payment system has been resolved. We will continue to monitor the system to ensure stability.