[14/06/2025 - 01:22 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 5 . Where Email, Website and cPanel access are experiencing problems and we are currently checking with the related team.
[14/06/2025 -01:40 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.
Past Incidents
27th May 2025
No incidents reported
26th May 2025
No incidents reported
25th May 2025
No incidents reported
24th May 2025
Gio Backup Storage West-Java-1Gio Backup Problem
[24/05/2025 - 14:00 WIB] We have problem with our Gio Backup Services. Some users may be unable to access the Disaster Recovery Cloud service and we are currently checking with the Pricipal team.
[24/05/2025 16:43 WIB] The issue with Gio Backup has been resolved. We will continue to monitor the system to ensure stability.