All systems are operational

Past Incidents

4th February 2025

No incidents reported

3rd February 2025

West-Java Region NEO Lite Services Problem

[03/02/2025 04:30 WIB] There is a problem with the NEO Lite service and can't able to do access some menus such stop, start, restart and rebuild, please do not take action on any NEO Lite services while we are investigating.

  • [03/02/2025 - 06:36 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • 2nd February 2025

    No incidents reported

    1st February 2025

    NEO Web Hosting NEO Web Hosting - Web 09 Problem

    [01/02/2025 - 01:03 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 09 . Where email, website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [01/02/2025 -12:55 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.

  • 31st January 2025

    No incidents reported

    30th January 2025

    No incidents reported

    29th January 2025

    No incidents reported