All systems are operational
Maintenance
Maintenance Notification of Network Jakarta : Firday, 07 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 7 Februari 2025.
Waktu: 00:05 WIB - 05:00 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 55 Menit.
Durasi Gangguan: 2 - 5 Menit.
Dampak Gangguan: Degradasi Performa Jaringan selama 2-5 menit.
Detail: Upgrade Versi Perangkat Jaringan Pada Layanan Biznet Gio Region Jakarta.
Selama proses pemeliharaan berlangsung layanan GIO Private, NEO Virtual Compute, NEO Block Storage dan Neo Object Storage yang terdapat pada Region Jakarta akan terdapat degradasi performa jaringan selama 2-5 menit..

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Maintenance will be performed with the following details:
Date: Firday, 7 February 2025.
Time: 00:05 AM - 05:00 AM (UTC+7).
Maintenance Duration: 4 Hours 55 Minutes
Service Disruption Duration: 2 - 5 Minutes
Impact of Disruption: Network performance degradation for 2–5 minutes.
Details: Upgrade Network Component Version for Biznet Gio Service in Jakarta Region.
During the maintenance process, GIO Private, NEO Virtual Compute, NEO Block Storage, and Neo Object Storage services in the Jakarta Region will experience network performance degradation for 2–5 minutes.

Past Incidents

4th January 2025

No incidents reported

3rd January 2025

No incidents reported

2nd January 2025

No incidents reported

1st January 2025

No incidents reported

31st December 2024

No incidents reported

30th December 2024

BiznetGio Ticketing Problem

[30/12/2024 - 15.39 WIB] We are currently experiencing problems with our ticketing portal, both on the email channel, WhatsApp, live chat. Currently the problem is from the ticketing principal and is being monitored.

  • [30/12/2024 - 18:12 WIB] This issue has been solved. Currently, our principal still monitoring the problem.

  • 29th December 2024

    No incidents reported