All systems are operational

Past Incidents

1st November 2024

West-Java Region NEO Lite Service Problem

[01/11/2024 01:00 WIB] There is an issue with some NEO Lite services not being able to Create, Read, Update, and Delete. We are currently investigating.

  • [01/11/2024 - 02:49 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • 31st October 2024

    No incidents reported

    30th October 2024

    West-Java Region NEO Lite Services Problem

    [30/10/2024 2:11 WIB] There is an issue with some NEO Lite services not being able to Create, Read, Update, and Delete. We are currently investigating.

  • [30/10/2024 - 05:01 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • 29th October 2024

    Upstream Problem Neo Lite WJV

    [29/10/2024 - 18:50 WIB] We have a problem with upstream network. Currently, our engineering team is investigating and troubleshooting

  • [29/10/2024 -19:05 WIB] Currently problem on our Network has been resolved, this issue still monitoring in our side.

  • 28th October 2024

    West-Java-2 Network InterDC Problem

    [28/10/2024 -20:53 WIB] We are currently experiencing intermittent problems with the InterDC connection from NEO Virtual Compute JKT2 to WJV2, and from NEO Virtual BTN1 to WJV 2 is disrupted. Currently our engineer team is still troubleshooting the problem.

  • [28/10/2024 -21:04 WIB] Currently problem on our Network has been resolved, this issue still monitoring in our side.

  • 27th October 2024

    No incidents reported

    26th October 2024

    No incidents reported