Some systems are experiencing issues

Past Incidents

27th March 2024

NEO Web Hosting host Web8,Web9 and Web11

[27/03/2024 - 15:35 WIB] We are currently experiencing problems with several of the NEO Web Hosting hosts (web8,web9,and web11), where cannot receive emails from outside and we are currently checking with the relevant team.

  • [27/03/2024 - 18:22 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

  • 26th March 2024

    West-Java Region NEO Lite Service Problem.

    [26/03/2024 07:30 WIB] There are problems with some NEO Lite services and cannot access, please do not take action on NEO Lite services while we investigating.

  • [26/03/2024 - 09:30 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

  • 25th March 2024

    No incidents reported

    24th March 2024

    Portal Biznet Gio BiznetGio Portal Problem

    [24/03/2024 - 19.05 WIB] We have a problem with our Portal. Currently our engineer still troubleshoot the issue

  • [25/03/2024 - 17:50 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

  • 23rd March 2024

    No incidents reported

    22nd March 2024

    NEO Web Hosting NEO Web Hosting host - https://web10-cpn.neohosting.id:2083/ Problem

    [22/03/2024 - 10:00 WIB] We are currently experiencing problems with one of the NEO Web Hosting hosts, where email access, website access, and also cpanel access are experiencing problems and we are currently checking with the relevant team.

  • [22/03/2024 - 17:19 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

  • 21st March 2024

    NEO Web Hosting NEO Web Hosting host - https://web10-cpn.neohosting.id:2083/ problem

    [21/03/2024 - 12:48WIB] we are having issues with NEO Web Hosting, where access e-mail, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [21/03/2024 - 14:29 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

  • NEO Web Hosting NEO Web Hosting Host Problem

    [21/03/2024 - 20:50WIB] we are having issues with NEO Web Hosting, where access e-mail, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [21/03/2024 - 23:40 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.