All systems are operational
Maintenance
Maintenance Notification of Neo Object Storage : Wednesday, 9 April 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 9 April 2025
Waktu: 00:00 WIB - 03:00 WIB (UTC+7).
Durasi Pemeliharaan : 3 Jam.
Durasi Henti: Tidak Terdapat Downtime.
Detail: Pembaharuan Versi Komponen Layanan NEO Object Storage pada Region WJV & JKT.
Selama proses pemeliharaan berlangsung layanan NEO Object Storage tidak terdapat downtime.

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Maintenance will be performed with the following details:
Date: Wednesday, 9 April 2025.
Time: 00:00 AM - 03:00 AM (UTC+7).
Maintenance Duration: 3 Hours.
Duration of Interruption: No Downtime.
Details: Upgrade of NEO Object Storage Service Component Version in WJV & JKT Region.
During the maintenance process, NEO Object Storage service will not experience any downtime.

Maintenance Upgrade Memory in Host Neo Lite Pro : Wednesday, 9 April 2025 - 11 April 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 9 April 2025 - Jumat, 11 April 2025
Waktu: 00:00 WIB - 04:30 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 29 Menit.
Durasi Henti: Tidak terdapat downtime selama pemeliharaan berlangsung.
Detail: Pemeliharaan Perangkat Pada Layanan NEO Lite Pro di Region West Java.
Selama proses pemeliharaan berlangsung layanan NEO Lite Pro tidak terdapat downtime.

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Maintenance will be performed with the following details:
Date: Wednesday, 9 April 2025 - Friday, 11 April 2025.
Time: 00:00 AM - 04:30 AM (UTC+7).
Maintenance Duration: 4 Hours 29 Minutes.
Duration of Interruption: No Downtime.
Details: Maintenance of NEO Lite Pro Service components in the West Java region.
During the maintenance process, NEO Lite Pro service will not experience any downtime.

Past Incidents

21st November 2023

Portal Biznet Gio BiznetGio Portal Problem

[21/11/2023 - 16.50 WIB] We have a problem with our Portal. Currently our engineer still troubleshoot the issue

  • [21/11/2023 - 19.03 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 20th November 2023

    No incidents reported

    19th November 2023

    No incidents reported

    18th November 2023

    No incidents reported

    17th November 2023

    No incidents reported

    16th November 2023

    No incidents reported

    15th November 2023

    No incidents reported