All systems are operational

Stickied Incidents

16th March 2023

West-Java Region NEO Lite Console Problem

[16/03/2023 - 10:00 WIB] NEO Lite console is not accessible. Currently our engineer team still investigating and recovering the problem

  • The problem has been fixed Currently the NEO Lite console is accessible.

    • 3rd March 2023

    NEO DNS - West Java NEO DNS Problem

    We are facing an issue that NEO DNS cannot synchronize new record. Currently our engineer team still investigating and recovering the problem

  • [11/03/2023 - 08:23 WIB] The problem has been fixed Currently for the NEO DNS service it has returned to normal and is still being monitored by our engineering team

  • We are facing an issue that NEO DNS still cannot synchronize new record. Currently our engineer team still investigating and recovering the problem.

  • [10/03/2023 - 04:37 WIB] The problem has been fixed Currently for the NEO DNS service it has returned to normal and is still being monitored by our engineering team

    • Maintenance
    Maintenance Notification of GIO Public 2: Monday, 16th - Thursday, 27th March 2023

    Pemeliharaan akan dilakukan dengan detail sebagai berikut:
    Tanggal: Maret 27 - April 6 2023
    Waktu: 10:00 WIB - 17:00 WIB (GMT+ 07)
    Detail:  Upgrade Bios, Ilo, firmware Host Gio Public v2 region West Java

    =================================

    The maintenance regarding GIO Public 2 will be performed with details as follow:
    Date: March 27th - April 6th 2023
    Time: 10:00 PM - 17:00 AM (GMT+ 07)
    Detail:  Upgrade Bios, Ilo, firmware Host Gio Public v2 region West Java

    Past Incidents

    12th March 2023

    No incidents reported

    11th March 2023

    No incidents reported

    10th March 2023

    No incidents reported

    9th March 2023

    No incidents reported

    8th March 2023

    Shared Web Hosting Neo Shared Hosting Problem

    [08/03/2023 - 20:31 WIB] There is a service on one of our shared hosting server hosts has a problem. Currently our engineer team still investigating and recovering the problem.

  • [08/03/2023 - 21:01 WIB] The issue has been resolved. Currently, the NEO DNS service has returned to normal and is still being monitored by our engineering team.

    • 7th March 2023

    No incidents reported

    6th March 2023

    No incidents reported