All systems are operational
Maintenance
Maintenance Notification of GIO Public v2 : Wednesday, October 04th 2023

Pemeliharaan akan dilakukan dengan detail sebagai berikut: Tanggal: Rabu, 04 Oktober 2023 Waktu: 18:30 WIB - 17:30 WIB (GMT+ 07) Durasi: 1 Jam Detail: Pemeliharaan Host pada GIO Public v2 Region WJV Dampak dari aktivitas pemeliharaan :
Selama proses pemeliharaan berlangsung. Tidak dapat melakukan aktivitas operasional server (Power Off, Power On, Restart dan Open Console) GIO Public v2 selama maintenance berlangsung.

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The maintenance regarding GIO Backup will be performed with details as follow: Date: Wednesday, October 4th, 2023 Time: 06:30 PM - 07:30 PM (GMT+ 07) Duration: 1 Hours Detail: Host maintenance on GIO Public v2 Region WJV. Impact of this maintenance activity:
During the maintenance process, it will not be possible to perform operational activities on GIO Public v2 servers (Power Off, Power On, Restart, and Open Console) while maintenance is ongoing.

Maintenance of Memory Component for Neo Object Storage region WJV-1 and JKT-1

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 04 Oktober 2023
Waktu: 20:00 WIB - 21:30 WIB (GMT+ 07)
Durasi: 1 Jam 30 Menit
Detail: Pembaharuan Komponen Memori pada Neo Object Storage Region WJV-1 dan JKT-1
Dampak: Layanan akan mengalami degradasi performa selama maintenance berlangsung. =================================

The maintenance will be performed with details as follow:
Date: Wednesday, October 4th 2023
Time: 08:00 PM - 09:30 PM (GMT+ 07)
Duration: 1 Hour 30 Minutes
Detail: Maintenance of Memory Component for Neo Object Storage region WJV-1 and JKT-1
Impact: The service will have performance degradation during the maintenance.

[URGENT] Maintenance Notification of Neo Virtual Compute: October 04th - 06th 2023

Informasi Pemeliharaan Komponen Jaringan NEO Virtual Compute akan dilakukan dengan detail sebagai berikut:

Tanggal: Rabu-Jumat, 04-06 September 2023
Waktu: 04 Oktobr 2023 20:00-00:05 WIB, 05 Oktober 2023 20:00-02:00 WIB, 06 Oktober 2023 20:00-00:00 WIB
Durasi: 04 Oktober 2023 (4 Jam 5 Menit), 05 Oktober 2023 (6 Jam), 06 Oktober 2023 (4 Jam)
Detail: Pembaharuan Versi Hypervisor pada NEO Virtual Compute Region JKT.
Dampak dari aktivitas pemeliharaan: Selama proses pemeliharaan berlangsung layanan NEO Virtual Compute region JKT tidak dapat diakses hingga maksimal 30 menit.

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Information on the Maintenance of NEO Virtual Compute Network Components will be carried out as follows:

Date: Wednesday-Friday, 04th - 06th October 2023
Time: 04th October 2023 08:00 PM - 00:05 AM, 05th October 2023 08:00 PM - 02:00 AM, 06th October 2023 08:00 PM - 00:00 AM
Duration: 04th October 2023, (4 Hours 5 Minutes), 05th October 2023, (6 Hours), 06th October 2023, (4 Hours)
Detail: Hypervisor Version Update on NEO Virtual Compute Region JKT.
Impact of this maintenance activity: During the maintenance process, the NEO Virtual Compute JKT region service cannot be accessed for a maximum of 30 minutes.

Maintenance Notification of Network Upstream: Saturday, October 07th 2023

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Sabtu, 07 Oktober 2023
Waktu: 23:00 WIB - 08:00 WIB (GMT+ 07)
Durasi: 9 Jam
Detail: Pemeliharaan Perangkat Jaringan oleh Pihak Upstream
Dampak dari aktivitas pemeliharaan :
Selamat Proses Maintenance Berlangsung. layanan terdapat penurunan jaringan kurang lebih 30 menit saat proses perpindahan ke backup upstream

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The maintenance regarding GIO Backup will be performed with details as follow:
Date: Saturday, October 7th, 2023
Time: 11:00 PM - 08:00 PM (GMT+ 07)
Duration: 9 Hours
Detail: Maintenance Of Network Devices by Upstream Provider.
Impact of this maintenance activity:
During the maintenance process,there will be approximately a 30-minutes network performance degration when transitioning to the backup upstream

Past Incidents

26th February 2023

No incidents reported

25th February 2023

No incidents reported

24th February 2023

No incidents reported

23rd February 2023

No incidents reported

22nd February 2023

No incidents reported

21st February 2023

No incidents reported

20th February 2023

Banten-1 NEO Cloud Banten Host Problem

[20/02/2023 - 18:42 WIB] There is a problem with one of the hosts in Region Banten. Currently our engineer team still investigating and recovering the problem.

  • [20/02/2023 - 18:56 WIB] Currently it is still being investigated further by our Technical Team and parallels are being followed up to the Principal Team.