Some systems are experiencing issues

Past Incidents

18th January 2023

No incidents reported

17th January 2023

Neo Cloud WJV 1 Problem

[17/01/2023 - 17:30 WIB] There is a problem at Neo Cloud storage component WJV 1 region. Our engineer team still working on it.
[17/01/2023 - 10:01 WIB] Currently it is still being investigated further by our Technical Team and parallels are being followed up to the Principal Team.
[17/01/2023 - 11:27 WIB] This issue has been solved. Currently our engineer team still investigating and monitoring the problem.

  • Currently the issue has been solved

    • Portal Biznet Gio BiznetGio Portal Problem

    [17/01/2023 - 17.00 WIB] We have a problem with our Portal. Currently our engineer still troubleshoot the issue

  • Currently the issue has been solved

    • Network Region - Banten Network Access Problem Banten Region

    [17/10/2022 - 04.07 WIB] There is a problem with Network access at Banten Region. Our Engineer Team still fixing the problem

  • [17/10/2022 - 06:00 WIB] Currently the issue has been solved

  • [17/10/2022 - 05:24 WIB] Previously the problem occurred on the Switch gateway and now the network link is up.Furthermore, we will carry out monitoring for some time to come

    • 16th January 2023

    No incidents reported

    15th January 2023

    No incidents reported

    14th January 2023

    No incidents reported

    13th January 2023

    No incidents reported

    12th January 2023

    No incidents reported