All systems are operational
Maintenance
[URGENT] Maintenance Notification of Neo Lite : Monday, January 30th 2023

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Senin, 30 Januari 2023
Waktu: 22:00 WIB - 24:00 WIB (GMT+ 07)
Durasi 2 jam
Detail: Pemeliharaan Host pada Neo Lite
Impact : Selama proses pemeliharaan berlangsung, tidak terdapat downtime pada layanan Neo Lite.

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Maintenance will be carried out in detail as follows:
Date: Monday, January 30, 2023
Time: 22:00 WIB - 24:00 WIB (GMT+ 07)
Duration 2 hours
Details: Host Maintenance on Neo Lite
Impact : During the maintenance process, there is no downtime for the Neo Lite service.

Past Incidents

19th January 2023

No incidents reported

18th January 2023

No incidents reported

17th January 2023

Neo Cloud WJV 1 Problem

[17/01/2023 - 17:30 WIB] There is a problem at Neo Cloud storage component WJV 1 region. Our engineer team still working on it.
[17/01/2023 - 10:01 WIB] Currently it is still being investigated further by our Technical Team and parallels are being followed up to the Principal Team.
[17/01/2023 - 11:27 WIB] This issue has been solved. Currently our engineer team still investigating and monitoring the problem.

  • Currently the issue has been solved

  • Portal Biznet Gio BiznetGio Portal Problem

    [17/01/2023 - 17.00 WIB] We have a problem with our Portal. Currently our engineer still troubleshoot the issue

  • Currently the issue has been solved

  • Network Region - Banten Network Access Problem Banten Region

    [17/10/2022 - 04.07 WIB] There is a problem with Network access at Banten Region. Our Engineer Team still fixing the problem

  • [17/10/2022 - 06:00 WIB] Currently the issue has been solved

  • [17/10/2022 - 05:24 WIB] Previously the problem occurred on the Switch gateway and now the network link is up.Furthermore, we will carry out monitoring for some time to come

  • 16th January 2023

    No incidents reported

    15th January 2023

    No incidents reported

    14th January 2023

    No incidents reported

    13th January 2023

    No incidents reported