All systems are operational

Stickied Incidents

16th March 2023

West-Java Region NEO Lite Console Problem

[16/03/2023 - 10:00 WIB] NEO Lite console is not accessible. Currently our engineer team still investigating and recovering the problem

  • The problem has been fixed Currently the NEO Lite console is accessible.

  • 3rd March 2023

    NEO DNS - West Java NEO DNS Problem

    We are facing an issue that NEO DNS cannot synchronize new record. Currently our engineer team still investigating and recovering the problem

  • [11/03/2023 - 08:23 WIB] The problem has been fixed Currently for the NEO DNS service it has returned to normal and is still being monitored by our engineering team

  • We are facing an issue that NEO DNS still cannot synchronize new record. Currently our engineer team still investigating and recovering the problem.

  • [10/03/2023 - 04:37 WIB] The problem has been fixed Currently for the NEO DNS service it has returned to normal and is still being monitored by our engineering team

  • Maintenance
    Maintenance Notification of GIO Public 2: Monday, 16th - Thursday, 27th March 2023

    Pemeliharaan akan dilakukan dengan detail sebagai berikut:
    Tanggal: Maret 27 - April 6 2023
    Waktu: 10:00 WIB - 17:00 WIB (GMT+ 07)
    Detail:  Upgrade Bios, Ilo, firmware Host Gio Public v2 region West Java

    =================================

    The maintenance regarding GIO Public 2 will be performed with details as follow:
    Date: March 27th - April 6th 2023
    Time: 10:00 PM - 17:00 AM (GMT+ 07)
    Detail:  Upgrade Bios, Ilo, firmware Host Gio Public v2 region West Java

    Past Incidents

    24th November 2022

    No incidents reported

    23rd November 2022

    NEO Lite Abuse Problem

    [23/11/2022 - 12:56 WIB] There is customer who abuse our services. Our Engineer team has been fixed.

  • [23/11/2022 - 02:09 WIB]The Problem has been fixed and we are currently monitoring.

  • 22nd November 2022

    No incidents reported

    21st November 2022

    No incidents reported

    20th November 2022

    No incidents reported

    19th November 2022

    No incidents reported

    18th November 2022

    No incidents reported