All systems are operational
Maintenance
Maintenance Notification of GIO Backup: Saturday, 24th September 2022

Pemeliharaan akan dilakukan dengan detail sebagai berikut:

Tanggal: Sabtu, 24 September 2022
Waktu: 01:30 WIB - 05:30 WIB (GMT +07)
Durasi: 4 Jam
Detail: Pembaharuan Versi Komponen Gio Backup oleh Pihak Principal
Impact: Selama proses maintenance, layanan Gio Backup tidak bisa diakses selama kurun waktu 2 jam pada rentang waktu tersebut.

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The maintenance regarding GIO Backup will be performed with details as follow:

Date: Saturday, September 24th, 2022
Time: 01:30 AM - 05:30 AM (GMT+ 07)
Duration: 4 Hours
Detail: GIO Backup Version Component Update by Principal
Impact: During the maintenance, GIO Backup Service cannot be accessed within 2 hours during that time.

Maintenance Notification of Neo Cloud : Tuesday, 28th September 2022

Pemeliharaan akan dilakukan dengan detail sebagai berikut:

Tanggal: 28 - 29 September 2022
Waktu: 19:00 - 03:00 (GMT +07)
Durasi: 8 jam
Detail: Update versi Openstack pada layanan NEO Virtual Compute region Banten (BTN)
Impact: Selama proses pemeliharaan berlangsung, akan terdapat degradasi performa network layanan NEO Virtual Compute region Banten (BTN).

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The maintenance regarding Neo Cloud will be performed with details as follow:

Date: 28-29 September 2022
Time: 07 PM - 03 AM (GMT +07)
Duration: 8 hours
Detail: Update the Openstack version on the NEO Virtual Compute region Banten (BTN) service
Impact: During the maintenance process, there will be a degradation in the performance of the NEO Virtual Compute region Banten (BTN) service network.

Past Incidents

13th August 2022

No incidents reported

12th August 2022

Shared Web Hosting NEO Web Hosting problem

[12/08/2022 - 14:40 WIB] We are having issues with one of the NEO Web Hosting host , where mail delivery will be having issues and website access. We are currently checking with the team.

  • [12/08/2022 - 15:20 WIB] The problem has been fixed by our team

  • [12/08/2022 - 15:16 WIB] The problem has been fixed by our team, and we are currently monitoring

  • 11th August 2022

    No incidents reported

    10th August 2022

    Shared Web Hosting NEO Web Hosting web-9 host problem

    [10/08/2022 - 15:46 WIB] we are having issues with web host-9 Web Hosting NEO, where mail delivery will be having issues and we are currently checking with the relevant team

  • [10/08/2022 - 17:28 WIB] The problem has been fixed by our team, and we are currently monitoring

  • 9th August 2022

    No incidents reported

    8th August 2022

    No incidents reported

    7th August 2022

    No incidents reported