All systems are operational
Maintenance
[URGENT] Maintenance Notification of Neo Lite : Monday, January 30th 2023

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Senin, 30 Januari 2023
Waktu: 22:00 WIB - 24:00 WIB (GMT+ 07)
Durasi 2 jam
Detail: Pemeliharaan Host pada Neo Lite
Impact : Selama proses pemeliharaan berlangsung, tidak terdapat downtime pada layanan Neo Lite.

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Maintenance will be carried out in detail as follows:
Date: Monday, January 30, 2023
Time: 22:00 WIB - 24:00 WIB (GMT+ 07)
Duration 2 hours
Details: Host Maintenance on Neo Lite
Impact : During the maintenance process, there is no downtime for the Neo Lite service.

Past Incidents

2nd August 2022

No incidents reported

1st August 2022

International Upstream International Network Upstream Problem

[01/08/2022 - 11:09 WIB] We have a problem with our international upstream network. For now our principal team still investigating and troubleshoot the problem. We will failover to our backup upstream.

  • [01/08/2022 - 11:43 WIB] Currently we have failover to another upstream and we are currently monitoring

  • Shared Web Hosting NEO Web Hosting web-9 host problem

    [01/08/2022 - 09:00 WIB] we are having issues with web host-9 Web Hosting NEO, where mail delivery will be having issues and we are currently checking with the relevant team

  • [01/08/2022 - 16:36 WIB] The problem has been fixed by our team and we are currently monitoring

  • 31st July 2022

    No incidents reported

    30th July 2022

    Gio Backup Portal [30/07/2022 - 10:02 WIB] Portal baas.biznetgiocloud.com access problem.

    [30/07/2022 - 10:02 AM] There is a problem with our portal baas.biznetgiocloud.com website can't be access. Currently principal team still investigating and recovering the problem.

  • [30/07/2022 - 11:50 WIB] The Portal baas.biznetgiocloud.com problem has been fixed.

  • 29th July 2022

    No incidents reported

    28th July 2022

    No incidents reported

    27th July 2022

    Jakarta-2 Network Access Problem on JKT-2 Region Service

    [13:05 WIB] There is an intermittent with one of the Network in our services. Currently our engineer team still investigating and recovering the problem

  • [27/07/2022 21:00 WIB] The network problem has been fixed

  • Jakarta-1 Network Access Problem on JKT Region Service

    [13:05 WIB] There is an intermittent with one of the Network in our services. Currently our engineer team still investigating and recovering the problem

  • [27/07/2022 21:00 WIB] The network problem has been fixed