All systems are operational
Maintenance
Maintenance Notification of GIO Backup: Saturday, 24th September 2022

Pemeliharaan akan dilakukan dengan detail sebagai berikut:

Tanggal: Sabtu, 24 September 2022
Waktu: 01:30 WIB - 05:30 WIB (GMT +07)
Durasi: 4 Jam
Detail: Pembaharuan Versi Komponen Gio Backup oleh Pihak Principal
Impact: Selama proses maintenance, layanan Gio Backup tidak bisa diakses selama kurun waktu 2 jam pada rentang waktu tersebut.

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The maintenance regarding GIO Backup will be performed with details as follow:

Date: Saturday, September 24th, 2022
Time: 01:30 AM - 05:30 AM (GMT+ 07)
Duration: 4 Hours
Detail: GIO Backup Version Component Update by Principal
Impact: During the maintenance, GIO Backup Service cannot be accessed within 2 hours during that time.

Maintenance Notification of Neo Cloud : Tuesday, 28th September 2022

Pemeliharaan akan dilakukan dengan detail sebagai berikut:

Tanggal: 28 - 29 September 2022
Waktu: 19:00 - 03:00 (GMT +07)
Durasi: 8 jam
Detail: Update versi Openstack pada layanan NEO Virtual Compute region Banten (BTN)
Impact: Selama proses pemeliharaan berlangsung, akan terdapat degradasi performa network layanan NEO Virtual Compute region Banten (BTN).

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The maintenance regarding Neo Cloud will be performed with details as follow:

Date: 28-29 September 2022
Time: 07 PM - 03 AM (GMT +07)
Duration: 8 hours
Detail: Update the Openstack version on the NEO Virtual Compute region Banten (BTN) service
Impact: During the maintenance process, there will be a degradation in the performance of the NEO Virtual Compute region Banten (BTN) service network.

Past Incidents

15th January 2022

No incidents reported

14th January 2022

No incidents reported

13th January 2022

No incidents reported

12th January 2022

Jakarta-2 NEO Jakarta-2 Host Problem

[12/01/2021 - 04:38 WIB] There is a problem with our Host in Jakarta 2 Region. Currently our engineer team still investigating and recovering the problem.

  • [[12/01/2021 - 11:00] The Problem has been resolved

  • [12/01/2021 - 08:23 WIB] The problem has been fixed by our Engineer Team and we are currently monitoring.

  • 11th January 2022

    No incidents reported

    10th January 2022

    No incidents reported

    9th January 2022

    No incidents reported

    8th January 2022

    Network Region - Jakarta Jakarta Upstream Network Problem

    [02:41] We have a problem with one of our upstream network. For now we're still investigating.

  • [03:19] Currently the issue has been recovered, this issue still monitoring in our side.