Some systems are experiencing issues

Stickied Incidents

30th May 2024

International Upstream International Upstream Network Problem

[30/05/2024 - 17:00 WIB] We have a problem with our international upstream network. This issue was affected by the submarine cut in the US cable. Upstream currently working on it. NO ETA at the moment.

Past Incidents

18th September 2024

No incidents reported

17th September 2024

No incidents reported

16th September 2024

No incidents reported

15th September 2024

No incidents reported

14th September 2024

No incidents reported

13th September 2024

No incidents reported

12th September 2024

International Upstream International Upstream Network Problem

[12/09/2024 - 22:15 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [12/09/2024 - 22:25 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • West-Java Region NEO Lite Service Problem

    [12/09/2024 19:30 WIB] There is an issue with the NEO Lite service, and currently, on one of the hosts, several options such as stop, start, restart, and rebuild are inaccessible.

  • [13/09/2024 - 00:08 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.