All systems are operational

Stickied Incidents

17th February 2025

Virtual Machine GIO Cloud v2 Gio Public v2 Problem

[17/02/2025 - 11.12 WIB] There is currently an issue with the connection and access of the Gio Public v2 VM. Currently our engineering team is still investigating the problem.

  • [17/02/2025 - 15:53 WIB] The issue with the Gio Public v2 VM connection and access has been resolved by the relevant team. The service is now operational and under monitoring to ensure stability.

  • 16th February 2025

    West-Java Region NEO Lite Services Problem

    [16/02/2025 15:00 WIB] The NEO Lite service is temporarily unavailable for package resizing, storage resizing, and snapshot creation. The relevant team is currently investigating the issue.

  • [18/02/2025 -10:10 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.

  • Past Incidents

    21st February 2025

    No incidents reported

    20th February 2025

    No incidents reported

    19th February 2025

    No incidents reported

    18th February 2025

    No incidents reported

    17th February 2025

    Virtual Machine GIO Cloud v2 Gio Public v2 Problem

    [17/02/2025 - 11.12 WIB] There is currently an issue with the connection and access of the Gio Public v2 VM. Currently our engineering team is still investigating the problem.

  • [17/02/2025 - 15:53 WIB] The issue with the Gio Public v2 VM connection and access has been resolved by the relevant team. The service is now operational and under monitoring to ensure stability.

  • 16th February 2025

    West-Java Region NEO Lite Services Problem

    [16/02/2025 15:00 WIB] The NEO Lite service is temporarily unavailable for package resizing, storage resizing, and snapshot creation. The relevant team is currently investigating the issue.

  • [18/02/2025 -10:10 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.

  • 15th February 2025

    No incidents reported